Please review the information below.  This was sent to CERRA from NBPTS.

Dear National Board candidate, We're writing today to share some important information regarding My Profile availability and extensions to several key deadlines in December and January.   In an ongoing effort to optimize system performance and functionality in My Profile, annual testing and upgrades are required.  This year, it's necessary we do this work before the opening of the 2013 assessment cycle.  To accomplish this, My Profile will be unavailable beginning the evening of December 21, 2012 with an expected reopening date of January 7, 2013. What does this mean for you? During this time, candidates as well as National Board staff will be unable to access My Profile.  In addition to the basic account management features that will be unavailable, e.g., modifying an address, monitoring account status, etc., we will also be unable to process  payments, ship materials, receive and respond to Ask NBPTS inquiries, and process eligibility verification forms (for first time candidates) until after January 7.       To accommodate for this, deadlines will be extended as follows:    While certain deadlines are being adjusted, we encourage you to take care of any outstanding items you're personally responsible for submitting prior to December 21, 2012.  This will limit the impact of My Profile unavailability and will help ensure you start the new year without deadlines looming.     It's important to note the portfolio submission deadline for all products will not be extended since instructional material is available online for download.  The customer support team at 1-800-22TEACH will be available during normal business hours through this downtime; however, limited information and assistance can be provided without access to your My Profile account.  As always, we look forward to working with you throughout your candidacy or work on Take One!.          Thank you for your patience and understanding. Sincerely, National Board Customer Support Team